Materials Return Authorisation

Please complete this form before returning your items to HBM for repair/inspection.

Person completing this form

Title:
First name: *
Last name: *
Company: *
Address: *

City: *
State: *
Zip: *
Country: *
Phone: *
Fax:
Email: *

Technical contact

Same as above

Title:
First name: *
Last name: *
Company: *
Address: *

City: *
State: *
Zip: *
Country: *
Phone: *
Fax:
Email: *

Delivery Contact

Same as above

Title:
First name: *
Last name: *
Company: *
Address: *

City: *
State: *
Zip: *
Country: *
Phone: *
Fax:
Email: *

HBM Customer data

HBM Customer ID#:
HBM Sales Order#:
HBM Invoice#:
Customer Original PO#:
Customer's Repair PO#:
Customer's Reason for Return: *

Alternatetively upload a file explaining your reason for return:
Note: File size is limited to 10Mb and .exe files are not allowed.
We accept the following files: Word, Excel, TXT, PDF, JPG.

Repair Enquiry:

Check all that apply:

Return for repair:
Return for credit (request):
Return for calibration:

This page was created to facilitate and expedite the return of HBM product(s) for credit, repair and calibration, both during and after the warranty period. All returned product(s) must have a valid HBM MRA number to be accepted at our receiving docks.

Upon completing this online MRA form you will be issued a valid MRA number, a printable copy of the completed form for your records, and a printable packing label to be used for the shipment of the product(s) to HBM. The MRA number is used to identify your returned product(s) for all future inquiries and is valid only for the products specified by you when you complete this form.

All products returned will be inspected prior to any action being taken by HBM and we reserve the right to make the final disposition on all customer returns. The estimated time for HBM to evaluate your return is five (5) working days from receipt. Please click here for our complete Standard Terms and Conditions of Sale.

* designates mandatory information required to ensure prompt and accurate attention to your shipment.

Materials Return Authorisation

Person completing this form

Technical contact

Delivery Contact

HBM Customer data

Repair Enquiry:

Your enquiry: -number