Professional support for your measurement tasks

Technical support

Always there for you: the HBM measurement technology experts

Our measurement technology experts look forward to answering any questions you may have about your complex measurement setups - they are all professionals in their field of application. Feel free to ask as for advice - even if you do not have a support contract. Your contact in our in-house technical support team will be pleased to handle your request.

Do you have any questions about installing or operating your HBM test and measurement equipment?

• Consult your local contact
• Send us your technical questions using the online form.

Global support

HBM's support does not end at your national borders. It is as global as your company demands.

HBM offers you:

• Global support network
• Representatives in over 60 countries on all continents
• Competent contacts near you

Remote maintenance and support

Sharing your PC screen or data recorder will lead to the solution faster. We therefore use TeamViewer software for remote maintenance.

TeamViewer allows

• Remote maintenance based on 24/7 access to remote computers or servers
• Remote access to your data and applications - mobile and flexible

Here you can download TeamViewer.

Exchanging large data packets

Do you want to analyze large files resulting from long duration measurements or provide a beta software package for download? We are reliably and quickly linked with you in a network via a virtual drive. You will obtain your logon credentials by email from us to enable you to save your data to the drive.

Technical downloads

Data sheets, operating manuals, technical documents

"HBMdoc“ provides the complete technical documentation from HBM for free and convenient download.

3D-CAD data

Available in all common 3D-CAD formats, conveniently delivered by email. HBM's 3D-CAD service.

Firmware and software downloads

Visit the HBM Download-Center: Here you will find the latest versions of HBM software and firmware files.

Support services

Application Engineering - perfectly integrated test and measurement solutions

Be it consulting, integration or training - our application engineers help you choose the right test and measurement solution and, in addition, make sure that HBM test and measurement equipment is perfectly integrated on site at your premises.

Application Engineering

Measurement Engineering - measurement results you can trust

The HBM Measurement Engineering team takes over the complete measurement process including data analysis - from the initial design through sensor application and data acquisition and documentation. Your benefit: a comprehensive report including all measurement results.

Measurement Engineering