HBM's fast and competent repair service
We will gladly support you when your measurement technology needs repairing. At our facilities, experts will examine the defective components and quickly and thoroughly perform the relevant repair. Our proximity to the product developers ensures that we can also resolve difficult situations for you.
Do you have a definite repair inquiry?
To help speed up repairs with a minimum of paperwork, kindly complete the Materials Return Authorization form.
US customers: Please click here for MRA
Are you uncertain if you are just experiencing an operating error or a connection error?
In such cases, kindly contact our technical support before returning the device for repair. Our measurement technology experts will be pleased to assist you.
On-site repairs at your facility
Would you like us to come to you and receive assistance directly from an HBM service engineer? In such cases, please contact our staff in the service department to make a definite appointment.
HBM offers you:
- Fast and competent repair of your measurement technology
- Resolution of difficult situations through direct interaction between our engineers and our development department
- On-site repairs at your premises
- Prior consultation with our technical support team.
Return Material Authorization
Would you like to send us one of your HBM products for repair? Then please proceed as follows:
- Complete the MRA form and describe the repair work required as accurately as possible
- You will immediately be given a unique repair number, to which you can always refer
- Please print out your confirmation email from HBM and enclose it with your shipment.
