HBM's fast and competent repair service

Materials Return Authorization

Would you like to send us one of your HBM products for repair? Then please proceed as follows:

  1. Complete the MRA form and describe the repair work required as accurately as possible
  2. You will immediately be given a unique repair number, to which you can always refer
  3. Please print out your confirmation email from HBM and enclose it with your shipment.

US customers, please click here

お気軽にご相談ください

日本のHBMでは、お客様からの修理に関するご相談に誠意をもって対応させていただきます。HBM本社への問い合わせを日本のHBMがインタフェースとして代行させていただきますので、お困りの際はお気軽にお電話またはWEBからお問合せください。

HBM's fast and competent repair service

We will gladly support you when your measurement technology needs repairing. At our facilities, experts will examine the defective components and quickly and thoroughly perform the relevant repair. Our proximity to the product developers ensures that we can also resolve difficult situations for you.

Do you have a definite repair inquiry?

To help speed up repairs with a minimum of paperwork, kindly complete the Materials Return Authorization form.

US customers: Please click here for MRA

Are you uncertain if you are just experiencing an operating error or a connection error?

In such cases, kindly contact our technical support before returning the device for repair. Our measurement technology experts will be pleased to assist you.

HBM offers you:

  • Fast and competent repair of your measurement technology
  • Resolution of difficult situations through direct interaction between our engineers and our development department
  • Prior consultation with our technical support team.

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