Professional support for your measurement tasks

Professionele ondersteuning voor uw meetopgaven

Ons supportteam staat klaar om u te helpen met uw vragen over meettechnische toepassingen - per telefoon, persoonlijk of via onze website.

Hoe kunnen wij u helpen?

Heeft u vragen over het instaleren of het gebruik van uw HBM producten?

Klik hier voor professionele ondersteuning bij uw meettaken.

HBM’s supportcontract geeft u direct toegang tot onze speciale hotline met onmiddellijke ondersteuning.

Wilt u een defect geraakt product opsturen aan HBM voor reparatie?

Lees alles wat u weten moet over HBM's reparatieservice.

Wilt u een opnemer of versterker laten kalibreren?

Waarom geen gebruik maken van de service van HBM's kalibratielaboratorium? Wat ook mogelijk is: on-site kalibratie direct bij uw bedrijf.

Bent u op zoek naar data sheets, handleidingen en andere technische documenten over HBM producten?

De complete HBM bibliotheek met technische documenten is voor u beschikbaar om te downloaden, gratis en zonder verplichtingen vanaf de "HBMdoc".

Heeft u 3D CAD informatie van HBM producten nodig om op te nemen in uw ontwerptekeningen?

Beschikbaar in alle gangbare 3D CAD formaten, eenvoudig aan u verstuurd via email: HBM's 3D CAD service.

Heeft u een software of firmware update nodig voor uw HBM producten?

Maak gebruik van het HBM download center met alle actuele HBM software en firmware bestanden.

Technical support

Always there for you: the HBM measurement technology experts

Our measurement technology experts look forward to answering any questions you may have about your complex measurement setups - they are all professionals in their field of application. Feel free to ask as for advice - even if you do not have a support contract. Your contact in our in-house technical support team will be pleased to handle your request.

Do you have any questions about installing or operating your HBM test and measurement equipment?

Global support

HBM's support does not end at your national borders. It is as global as your company demands.

HBM offers you:

  • Global support network
  • Representatives in over 60 countries on all continents
  • Competent contacts near you

Remote maintenance and support

Sharing your PC screen or data recorder will lead to the solution faster. We therefore use TeamViewer software for remote maintenance.

TeamViewer allows

  • Remote maintenance based on 24/7 access to remote computers or servers
  • Remote access to your data and applications - mobile and flexible

Here you can download TeamViewer.

Exchanging large data packets

Do you want to analyze large files resulting from long duration measurements or provide a beta software package for download? We are reliably and quickly linked with you in a network via a virtual drive. You will obtain your logon credentials by email from us to enable you to save your data to the drive.

Technical downloads

Data sheets, operating manuals, technical documents

"HBMdoc“ provides the complete technical documentation from HBM for free and convenient download.

3D-CAD data

Available in all common 3D-CAD formats, conveniently delivered by email. HBM's 3D-CAD service.

Firmware and software downloads

Visit the HBM Download-Center: Here you will find the latest versions of HBM software and firmware files.

Support services

Application Engineering - perfectly integrated test and measurement solutions

Be it consulting, integration or training - our application engineers help you choose the right test and measurement solution and, in addition, make sure that HBM test and measurement equipment is perfectly integrated on site at your premises.

Application Engineering

Measurement Engineering - measurement results you can trust

The HBM Measurement Engineering team takes over the complete measurement process including data analysis - from the initial design through sensor application and data acquisition and documentation. Your benefit: a comprehensive report including all measurement results.

Measurement Engineering

Additional services

Repairs

For more detailed information go to HBM Repairs and Services.

Calibration

Benefit from the services offered by the HBM calibration laboratory – also for calibrations directly on site at your premises.

Technische documentatie HBMdoc

The complete collection of HBM technical documentation

Technische Ondersteuning

Support-team

Reparaties

Repairs

Kalibratie Service

Calibration

3D CAD tekeningen

3D CAD drawings

Software en firmware downloads

Find all downloads here!