Dear HBM torque customer,
Due to an investigation of the Federal Communications commission (FCC) of a complaint that HBM is marketing the T12 measuring system when the system may require FCC authorization, the information about HBM torque transducers has been unavailable in the United States during the last weeks
While we have never to the best of our knowledge received any complaint or report of interference from HBM torque transducers to other products or systems licensed or unlicensed by the FCC, we have already managed to ensure compliance with the FCC regulations for several HBM torque transducer models and we expect that FCC equipment authorization for additional torque transducers is granted shortly. Please refer for details to this page.
If you have an open order for HBM torque transducers placed, we will be in contact shortly with further information and to discuss delivery options. If you have an order pending, please contact your HBM representative. Please note that technical information for support remains available under the Support tab at hbm.com or by contacting us via firstname.lastname@example.org, and you can contact by telephone at (800) 578-4260 for either sales or product support information.
HBM takes very seriously the support of our customers with information, support, and supply of products of highest quality and performance and meeting all applicable standards and regulations. Our commitment in this regard remains unchanged.
Again, we are sorry for this disruption and will keep you updated with further information.