Administrative Assistant with Customer Support focus (m/f/d)

Location: São Paulo

Key areas of responsibility

As a Customer Care Agent, you will be the first point of contact for our customers and distributors. Your goal will be to qualify, register manage or assign inquiries to the relevant departments in the organization. Your main task is to provide support both internally and externally, to ensure customer satisfaction. You will be part of dynamic team that is linked to a larger global group.

Your primary areas of responsibilities will be:

  • Answer telephones and route to appropriate department
  • Generate quotations for internal/external customers
  • Order processing and management
  • Answer incoming requests from Customers
  • Support in importation and exportation tasks
  • Support on tender administration and internal purchase orders
  • Customer database maintenance and updating
  • Support managing demo rental paperwork

 

Your profile

Professional qualifications  

  • Fluency in Portuguese a must. Good intermediate communication level in English. Spanish is a plus
  • College degree in Business Administration or similar
  • Customer support experience min. 2 years

Personal qualifications

  • Excellent commercial understanding and communication
  • Driven by customer satisfaction
  • Task-oriented with attention to details
  • Achieve tasks within agreed timescales
  • Excellent teamwork and strong collaboration with peers and colleagues.
  • Robust personality with the ability to multi-task

What we offer

When joining HBK – Hottinger Brüel & Kjaer, you will get the opportunity to develop your career alongside some of the best and most passionate product physics experts from around the world. Freedom with responsibility is the framework for HBK employees. This allows for a good balance between work and family life and for constant development of professional and personal skills in an international and enjoyable working environment.

Are you interested?

Then we look forward to receiving your application with covering letter, CV and your requested salary.

 

hbk.livevacancies.net

Jetzt bewerben!

Wir freuen uns über Ihre Bewerbung per E-Mail an jobs@hbm.com