Recommended browsers

The recommended browsers for accessing the web interface are current versions of Google Chrome and Mozilla Firefox. Any browser supporting the feature sets listed below may also work, but are not officially recommended when using the web interface.

Browsers must support the following features to use the web application. Please refer to browser documentation or support to ensure that these requirements are met.

  • WebSockets
  • Typed arrays
  • Canvas (HTML5)
  • WebGL (optional)

NOTE
Above or below 100% zoom, supported browsers will not always display the web interface optimally.

NOTE
By default, the web application runs on an HTTP connection (port 80). It is recommended instead to use a secure HTTPS connection (port 443).

NOTE
The actual rendering of the live display charts is done on the client device (for example, on a PC or tablet). For most modern client devices with high processor or graphics accelerator speeds, the client device will usually not be a factor.

However, for reasons beyond the scope of this help topic, the web browser used can be a significant factor. As of the present software version, the user is strongly advised to use one of the recommended browsers.

A related issue is antivirus software running on the client device. Using HTTPS will minimize the likelihood of antivirus software negatively impacting display capabilities. For users who are not connected to the Internet, disabling antivirus software should be considered.